When you use the Combine Report feature on the XOLX Provider Side, you should be sure to hop over into XOP to set a Product Option fee for combining two Individual reports into one Joint report.
1. Login to XOP, go to Setup | Clients, find the client whose product you want to update, move to the Setup tab, and click the Lookup Product List button.
2. Click OK, then expand the product list, find and click on the product that you want to update for the Combined Report fee, and click the Options button. Scroll until you find the Combine Request fee entry, then enter a Price and Tax.
3. Save your changes.
4. From this point forward, whenever you use the Combine Reports feature for customer service/supplement requests, this fee will be applied to the client invoice.