Coming Soon:
EPN New Order Screen Data Entry Update
SSN Fields Migrating to Applicant/Co-Applicant Info Section
A data entry and UI change is coming soon to the EPN settlement services platform. This change will likely impact the way your clients are accustomed to entering their data when placing orders.
The change is this: the SSN data entry fields are migrating to the Applicant Info and Co-Applicant Info section of the new order screen. Currently, the SSN fields are displayed at the vendor level, when a vendor that requires the SSN is added to the order.
We are enhancing EPN with this data entry field migration to keep similar borrower data in the same location on screen, and to make it more obvious to your clients when they need to enter this information.
Your clients are probably accustomed to entering the Applicant and Co-Applicant SSN at the vendor level. You may want to advise them of this change so that they are aware that it is coming soon to reduce confusion and phone calls.
We anticipate that this enhancement will occur in the next couple weeks. We will update you in a release bulletin when this enhancement is scheduled for release.