XpertOnline Release Information for
Friday Morning, July 16th, 2021
Safe Harbor Disclaimers, Score Disclosure Tracking Updates, and More Available Soon
 

New features and enhancements to XOP are scheduled for optional download Friday morning, July 16th, 2021.  This release includes OFAC and Public Record disclaimers that you can enable, plus more information to easily manage supplement progress and management report updates. Read on for complete information.

As a reminder, this new version will not be automatically installed upon login.  You and your staff can click the link below to get the new version starting Friday morning July 16th.
https://provider.xpertonline.net/


Safe Harbor Public Record, OFAC Disclaimers Now Available on Reports
We are pleased to provide you with the ability to enable legal verbiage on your credit reports for the delivery of OFAC and Public Record information.  SharperLending has worked closely with NCRA attorneys to develop and approve this verbiage for implementation on your credit report outputs.  Most importantly, these disclaimers can provide an additional layer of safe harbor protection on delivery of consumer OFAC and Public Record information. 

There are two separate NCRA attorney-approved disclaimers that, when enabled, will display in the Alerts section of your credit reports.  If you do not wish to enable them, nothing is required on your part.  When enabled, they will display on every PDF Lender Report regardless of OFAC or Public Record delivery.

If you would like assistance automatically enabling these output additions on your credit reports, contact Bryan Sawyer for more information at Bryan.Sawyer@SharperLending.com.

How to use this feature:
Login to XOP, go to the Setup | Clients menu option, search for the client you want to enable, select the client, then move to the Setup tab.  Look up the product list, then find the product you want to enable and move to the Product Detail tab.  In the Outputs section, click the PDF Lender Report output, then click the Addons button.  In the Addons list, find the Add Public Record Statement to Alerts and the Show OFAC Message in Alerts Section addons, right-click on each, and set each to Selected. Save your changes.

Upon Save, no matter if your reports include Public Records or OFAC information, this verbiage will display in the Alerts section on every PDF Lender Report going forward.
 
  • Public Record Alert Disclaimer:

“This information is based upon the available identifying information available in the public record and may not be accurate. It is your responsibility to use additional information to determine whether this information is related to the individual who is the subject of this report.”

  • OFAC Alert Disclaimer Verbiage:

“In compliance with section 326 of the Patriot Act, your credit provider has checked the applicant(s) name(s) supplied by the borrower against the Office of Foreign Asset Control (OFAC) data base maintained by the Department of the Treasury. Any messages returned by your credit provider are located in the Alerts Section of this credit report.

For Name Matches, the OFAC information confirms only that a name appears on the OFAC list that may be similar to the name of a person who is the subject of this report.  It is your responsibility to use additional information to determine whether this information is related to the individual who is the subject of this report. This information is provided to assist with fraud prevention only and shall not be relied upon to take any adverse action.  For more information please visit https://sanctionssearch.ofac.treas.gov/.”


Status Column Added to Workflow Assignments
Quickly identify the status of all supplements ordered from the Workflow Assignments screen via the new Supplement Status column. This column will eliminate the need to open each supplement individually to identify the supplement’s current status, saving your updaters/processors time, and increasing the efficiency in managing the progression of work.

How to use this feature:
This feature is automatically available to you. From the main menu, open File | Workflow Assignments. You will see the new column titled SuppStatus, which is available in both the Unassigned and Assigned tabs.  Within the SuppStatus column, you will see the status of the pending user service on the individual request. Please note that if more than one service is pending on a particular request, and there is more than one status, ‘Multiple’ will be displayed in the column.
Track Score Disclosures Better with Management Report Enhancements
Management reports provide an excellent snapshot of your clients’ activity. We have enhanced the Score Disclosure Manage Report with the inclusion of an Email Address column and Delivered/Viewed column. The inclusion of these columns allows you to track to whom the Score Disclosure was provided, proof of when the disclosure was delivered, and if the disclosure has been viewed by the borrower.


How to use this feature:

The columns are already present on the Score Disclosure Management Report. From XOP, select File, then Management Reports. Choose Other Custom Reports and then select Score Disclosures. Enter the desired date range you want to review and Run Report. Email Address and Delivered/Viewed columns can be found as the final two columns on the report. If the borrower’s email address was provided, this email address will be reflected in the Email Address column, even if the Score Disclosure was printed and mailed. The Delivered/Viewed column will show 'Delivered' if the disclosure was delivered to the borrower, and 'Viewed' if the disclosure has since been viewed by the borrower.