Documentation and Training

Appraisal Firewall user guides, training documentation, and more

Division Level Settings Strictly for Managers
Every lender division possesses settings that are only available for Manager users. These settings contain billing practices, messaging and notification pre...
Mon, 26 Aug, 2024 at 3:58 PM
Create Property Classifications for More Accurate Routing and Assignment
Just like no two homes are alike, no two properties are alike. That’s why lenders need the freedom to create any property classifications they want for pinp...
Thu, 29 Aug, 2024 at 2:12 PM
Custom Lender Fees Quick Start Guide
Many lenders use the appraisal ordering and payment process as a time to capture additional borrower fees that are due when originating the loan, such as cr...
Mon, 11 Oct, 2021 at 12:46 PM
Create Canned Messages to Make Messaging Simpler
Lender Administrators can gain more control over what co-workers and staff are saying in their messages. Creating reusable, Canned Messages for common scena...
Thu, 29 Aug, 2024 at 3:17 PM
Using the Inspection Scheduler
Appraisers can now schedule dates and times for their property inspections right from within the system with the Inspection Scheduler. Appraisers no longer ...
Thu, 29 Aug, 2024 at 3:18 PM
Residential Bidding Process
As a companion piece to our Commercial order bidding process, we have expanded the bid request functionality to include Residential orders. When Residential...
Thu, 29 Aug, 2024 at 5:03 PM
Lender Initiated ROVs or Disputes
Lenders have the capacity to request Reconsideration of Values (ROVs) or Disputes upon reviewing the appraisal report as provided by the appraiser. This fea...
Mon, 26 Aug, 2024 at 4:57 PM
Enabling Borrower ROV Disclosure Letters
Within the General Settings of a division, lenders can upload a standard Borrower ROV Disclosure letter that will automatically be sent to the borrower upon...
Fri, 18 Oct, 2024 at 2:24 PM
Create Tags for Appraisers and Appraiser Groups
Administrators that have access to Relationships can create and apply tags to appraiser's profile information via the Lender Appraisers tab. Creating ...
Tue, 27 Sep, 2022 at 10:44 AM
Creating and Applying Tiered Panels as an Administrator
The Tiered Panels feature takes the conventional appraiser panel rotation logic and applies existing Appraiser Tags to segment a portion of panel appraiser...
Tue, 14 Feb, 2023 at 10:49 AM