XOLX and XpertOnline Training

Access all training materials and information for XpertOnline and XOP, including PDF training guides and video training.

XOLX: Rolodex
Content Includes: Search Your Rolodex Edit an Existing Subscriber Add a New Subscriber Access Your Rolodex from an Existing File Search and Replace Su...
Tue, 13 May, 2025 at 12:21 PM
XOLX: Working with Management Reports
Content Includes: Activity Summaries Auxiliary Reports  Lists and Resources Billing Reports  Other Custom  Pending Requests and Services  Secondary ...
Tue, 13 May, 2025 at 12:24 PM
XOLX: Provider Settings
The Provider Settings can be accessed from the navigation menu, which will show all relevant Provider Setup information. Please note: Administrators will ha...
Tue, 13 May, 2025 at 12:39 PM
XOLX: Utilities
The Utilities section stores additional reporting features for Providers that do not fit the parameters of traditional Management Reports. Providers can qui...
Tue, 13 May, 2025 at 1:44 PM
XOLX Guide: Using the UDN Management Utility
To view the list of files that have Undisclosed Debt Notifications (UDN) being monitored, XOLX has an entire management utility dedicated to quickly accessi...
Tue, 13 May, 2025 at 1:45 PM
XOLX: Request Details Tab Carousel
As you work your way through the Request Detail, you will see the credit report organized into various data tabs for easy identification, review and editing...
Tue, 22 Oct, 2024 at 10:37 AM
XOLX Guide: List View Customization Within an Order
Once you open an order from the Dashboard, each section will allow you to customize your column list view, assisting with displaying more information to you...
Mon, 12 May, 2025 at 5:33 PM
XOLX: How to Upgrade a Product
Often you need to change, upgrade or downgrade a product. Open the file, and select the Products tab. The product type will be listed below. Click the hambu...
Wed, 14 Jun, 2023 at 4:07 PM
XOLX: How to Repull Bureaus and Unfreeze Pins
Use the Cancel/Repull feature in XOLX to drop a bureau from a report, and to pull fresh bureau data. This is helpful when your clients order a rapid rescore...
Wed, 14 Jun, 2023 at 4:07 PM
XOLX: How to Cancel or Revert a Bureau from a File
Canceling a bureau will drop the bureau from the file and reprocess it so that you can generate a new output. To cancel a bureau, open the request, move to ...
Wed, 14 Jun, 2023 at 4:08 PM