XOLX and XpertOnline Training

Access all training materials and information for XpertOnline and XOP, including PDF training guides and video training.

XOLX Guide: The Main Dashboard
Navigating Your Way Around XOLX: The Main Dashboard XOLX's Main Dashboard is the hub for tracking, reviewing, and managing your orders. This guide expl...
Tue, 22 Oct, 2024 at 10:27 AM
XOLX: Use Get Next to Work Full Files and Simplify Your Work
You can use the Get Next button to automatically find the next file that needs work and assign it to yourself. With the click of 1-button, you can begin wor...
Fri, 13 Sep, 2024 at 10:14 AM
XOLX: Locking a File
When you open a file from any Dashboard list, the file opens into the Request Detail. XOLX locks the file so different users cannot be in the same file at t...
Mon, 23 May, 2022 at 1:21 PM
XOLX Guide: Use the Workflow Tab to Assign Entire Files
Administrators and Supervisors can use the Workflow tab to assign entire files, with Unassigned files defaulting to the top and Assigned files listed below....
Tue, 22 Oct, 2024 at 10:28 AM
XOLX: How to Search Archived Files
Within the Search widget, you can search active and archived files via the Include Archived Files checkbox.  Any Archived Files found based on the search...
Tue, 21 Mar, 2023 at 4:30 PM
XOLX: Working in the Request Details Screen for Processors
When you open a file from any Dashboard list, the file opens into the Request Detail. XOLX locks the file so different users cannot be in the same file at t...
Fri, 13 Sep, 2024 at 10:18 AM
XOLX: Ordering a New Credit Report
From the Navigation menu, users can select Order New Report to place order requests without the necessity of leaving XOLX. Users will be presented with a...
Tue, 22 Oct, 2024 at 10:28 AM
XOLX: Navigation Menu
When you hover over the menu at left, more actions that you can take on the file are available to you.  Available options include: Modify Request – view ...
Tue, 22 Oct, 2024 at 10:33 AM
XOLX: Rolodex
Content Includes: Search Your Rolodex Edit an Existing Subscriber Add a New Subscriber Access Your Rolodex from an Existing File Search and Replace Su...
Tue, 22 Oct, 2024 at 10:34 AM
XOLX: Working with Management Reports
Content Includes: Activity Summaries Auxiliary Reports  Lists and Resources Billing Reports  Other Custom  Pending Requests and Services  Secondary ...
Tue, 22 Oct, 2024 at 10:35 AM