XOLX and XpertOnline Training

Access all training materials and information for XpertOnline and XOP, including PDF training guides and video training.

XOLX: Request Details Tab Carousel
As you work your way through the Request Detail, you will see the credit report organized into various data tabs for easy identification, review and editing...
Tue, 22 Oct, 2024 at 10:37 AM
XOLX Guide: List View Customization Within an Order
Once you open an order from the Dashboard, each section will allow you to customize your column list view, assisting with displaying more information to you...
Mon, 12 May, 2025 at 5:33 PM
XOLX: How to Upgrade a Product
Often you need to change, upgrade or downgrade a product. Open the file, and select the Products tab. The product type will be listed below. Click the hambu...
Wed, 14 Jun, 2023 at 4:07 PM
XOLX: How to Repull Bureaus and Unfreeze Pins
Use the Cancel/Repull feature in XOLX to drop a bureau from a report, and to pull fresh bureau data. This is helpful when your clients order a rapid rescore...
Wed, 14 Jun, 2023 at 4:07 PM
XOLX: How to Cancel or Revert a Bureau from a File
Canceling a bureau will drop the bureau from the file and reprocess it so that you can generate a new output. To cancel a bureau, open the request, move to ...
Wed, 14 Jun, 2023 at 4:08 PM
XOLX: Reset Trade Information
Easily undo any manual adjustments made to a specific trade to import data directly from a particular bureau. Expand the Trades section via the Down-Arrow. ...
Wed, 14 Jun, 2023 at 4:09 PM
XOLX: Working with the UDM Tab in a File
XOLX offers UDM solutions for all three bureaus: Equifax Undisclosed Debt Monitoring (UDM) TransUnion Pre/Post Close Mortgage Notification (PCMN) Experi...
Wed, 14 Jun, 2023 at 4:03 PM
XOLX: How to Quickly Work on Single Supplements
XOLX has the flexibility to allow users to work within a single supplement, or the entire file. To learn more about how to work in a full file, please refer...
Mon, 20 Oct, 2025 at 4:10 PM
XOLX Guide: The Modify Request Screens
From the Request Detail screen menu, you can access the Modify Request screen. On this screen you can view and edit borrower information on the order, inclu...
Tue, 4 Feb, 2025 at 10:01 AM
XOLX: Setup FICO® Score Mortgage Simulator
SharperLending's integration with FICO®'s Score Mortgage Simulator tool is now available in XOLX. Utilizing the FICO Score Mortgage Simulator tool c...
Mon, 17 Nov, 2025 at 2:24 PM